That’s why every purchase is backed by our 100% Heroic Happiness Guarantee.
We keep things simple and from the heart so…
If you’re not happy with your headshot and everything you’ve experienced with our Heroic Headshots team, let us know and we will make it right.
If your headshot is wrong, you’re not happy with the retouching, or it isn’t what you expected for any reason, our happiness team will gladly help you with a revision or replacement free of charge.
Please send all requests through our form below and let us know why your order failed to meet our 100% Heroic Happiness Guarantee, and our happiness team will quickly and gladly help you.
We are committed to this guarantee because we believe all Heroic Headshots should leave a positive, lasting impression far beyond just the smiling faces.
While we will do everything we can to make your purchase with us right and deliver headshots you are 100% happy with, please note we do not provide refunds for individual headshots, team purchases, or custom headshot orders. Refunds will only be provided in the event that we are unable to deliver your headshot(s) due to technical or other obstacles on our end.